7:30AM to 6PM CST
"great cushions great purchasing process"
Chris
"I was very happy with the help I received from Patricia and Blake. They took the time to tell me if the fabrics I was thinking of using for my bench cushion would go together, whether I needed a cording on the pillows, and most of all they made sure I would get my order before the date of my party. They were very helpful and patient, and sent me e-order confirmations and pricing info very quickly."
Helene
"I absolutely love the cushions. I bought the larger cushion to put onto our family room coffee table for use as a soft place to change my grandson when he comes to visit us. and my son and grandson came today and we are using the cushion and I am so happy that I had a little fashionable changing area downstairs. It is beautiful too so we can use it even when my new grandson is not here."
Edith
"The bench cushion is absolutely perfect, better than i had hoped for. wish it had come a little quicker, but that's just because i'm impatient. the delivery time was acceptable and it was not delayed - in fact i think we received our product ahead of the expected date of delivery."
Jacqueline
This adorable needlepoint throw pillow would make an excellent addition to your home or a great gift for any dog lover! It features a beautiful light brown Pug on a cream background with a brown detailed border and cording. This dog pillow is made with 100% wool thread and filled with 100% goose down. The back of the pillow is a solid coordinating color made with 100% velvet.
- Product Specifications:
-
Assembled Dimensions
14.00 × 16.00 × 7.00 inches
Shipping Dimensions
18.00 × 18.00 × 6.00 inches
Shipping Weight
3.00 pounds
Additional Information
14" x 16"
Thread: 100% Wool
Filling: 100% Goose Down
Back: 100% Velvet
- Warranty:
- Bench Cushion Source offers our customers a 30-day (30 days from the original invoice date) satisfaction replacement or refund guarantee on all purchases. However, the Basic 30 Day Warranty policy applies only if the Product Return Procedure set forth in the RETURN POLICY tab of the product specification listings is followed. If the customer does not follow the stated Return Policy, it will result in the loss of the Basic 30 Day Warranty benefit. Furthermore, all return shipments not in compliance with these instructions will be rejected.
- Shipping:
- This item ships via FedEx or UPS (depending on your zip code). Once shipped, you will receive a tracking # via the email address you provide. Ground shipments usually arrive within 2-5 business days. Please inspect the package when it arrives to review if damage occurred during shipping. If a box is crushed, wet or severely damaged, reject the shipment and do not sign for it. The item will be returned to us, which allows us to file a claim. We will then be able to ship your replacement item within 24 hours.
- Satisfaction:
- Satisfaction Guarantee: At Bench Cushion Source, customer satisfaction is a measure of how products and services supplied by our company meet or surpass your expectations. Through our testimonies, our satisfied customers speak for themselves. Every day we strive to ensure that all of our customer needs and expectations are met. We want to establish and maintain a relationship that is built on QUALITY products and service that Bench Cushion Source provides to both commercial and residential clients worldwide.
- Return Policy:
-
Click here to view.
To return a product based upon the replacement/return guarantee of Bench Cushion Source, you must call or e-mail our Returns Department and obtain a Return Merchandise Authorization ("RMA") number within the guarantee return period for the product (described above). Bench Cushion Source will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days in which must be returned to Bench Cushion Source. RMA numbers will not be extended or reissued. Customer should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
Customer is solely responsible for shipping any returned product to Bench Cushion Source. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Bench Cushion Source Return Procedure will be breached and Bench Cushion Source will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.
Bench Cushion Source will not refund to Customer the original shipping charges. In addition, Bench Cushion Source charges a 20% re-stocking fee on all non-defective returns for refund.
Products being returned for a refund, must be received by Bench Cushion Source prior to 30 days from the original invoice date. Returns received after the 30 day return period will no longer be eligible for refund.
NO RETURNS ON CUSTOM ORDERS. ANY LOGO UMBRELLA IS A CUSTOM ORDER AND IS NON-REFUNDABLE.
- Material Specifications:
-
� 100% Wool
� 100% Hand Made
� 100% Vegetable Dyes
� 100% Goose Down Filled
� 100% Velvet Fabric Backings
Each Decorative Needlepoint Pillow is made by hand taking days to finish any individual item.
